Privacy Notice

Effective date: 11 August 2026

Who is responsible for your information

palmnpixel S.L. is responsible for the personal information processed through pq Solution. Our tax identification number is B22819544 and our registered address is Carrer del Pintor Pahissa 11, BJ 1, 08028 Barcelona, Spain.

For privacy questions or requests, email hi@p-q.es.

Information we collect

Enquiry details, including event name, contact name, email address, optional phone number, requested quantity, dates, and design notes.
NFC activation and account details, including email address, acceptance time, age declaration, destination choice, and service activity history.
Anonymous NFC click statistics, limited to device category, browser family, and country when the hosting provider supplies a country code. We do not store an exact location or an IP address in campaign analytics.
Limited technical and security information, such as IP-based request limits and hosting security logs.
Campaign manager email addresses where an administrator grants read-only report access.
Optional marketing consent when a person chooses to receive product news and offers.

Why we use it

To review enquiries and take steps requested before a possible contract.
To activate, operate, secure, support, and renew NFC products.
To provide anonymous campaign performance reports showing activations and clicks.
To provide and control read-only report access for authorised campaign managers.
To prevent abuse, investigate errors, and protect the service.
To meet legal, accounting, and regulatory obligations.
To send marketing only where separate consent has been given. Consent can be withdrawn at any time.

Legal grounds

We process information where it is necessary to respond to a request, provide the service, comply with law, or pursue our legitimate interests in operating and securing the service. Optional marketing is based on consent.

How long we keep it

Enquiries that do not become an order are reviewed after 12 months and kept only while reasonably necessary for follow-up, legal, or dispute purposes.
NFC owner information is kept during the support period, the 30-day renewal grace period, and for up to 12 months afterwards.
Campaign manager emails are kept while report access is active and for up to 12 months after access is revoked.
Anonymous campaign statistics may be retained for the campaign’s business reporting history.
Records required for legal, tax, accounting, fraud-prevention, or dispute purposes are kept for the period required by applicable law.
Marketing contact details are kept until consent is withdrawn or the information is no longer needed.
After personal information is removed, the anonymous NFC code remains permanently reserved so it can never be issued again.

Who receives it

We use service providers needed to host the website, store service records, and deliver email. IONOS currently provides website hosting and email infrastructure. Providers may only process information for the service they supply and under applicable data-protection obligations. We do not sell personal information.

An event organiser does not automatically receive an NFC owner’s email address. An authorised campaign manager may view anonymous campaign totals and breakdowns, but cannot view NFC owner email addresses or exact visitor locations. Information may otherwise be disclosed where the person requests it, it is necessary to provide support, or disclosure is required by law.

Your rights

Depending on the circumstances, you may ask to access, correct, delete, restrict, or receive a copy of your information, object to certain uses, or withdraw consent. Email hi@p-q.es to make a request. We may need enough information to confirm that the request relates to you.

You may also complain to the Spanish Data Protection Agency at aepd.es.

Changes

We may update this notice when the service or legal requirements change. The effective date above identifies the current version.