Terms of Use
Effective date: 11 August 2026
About these terms
These Terms of Use apply to the pq Solution website, NFC product activation, destination management, and related digital services operated by palmnpixel S.L., tax identification number B22819544, at Carrer del Pintor Pahissa 11, BJ 1, 08028 Barcelona, Spain. Contact: hi@p-q.es.
Enquiries and organiser orders
The website does not provide automatic online purchasing. A submitted enquiry is a request for review only. It does not create an order, guarantee feasibility, reserve stock, or take payment. An organiser order exists only after palmnpixel S.L. confirms it in writing under an accepted quotation or separate agreement.
Organisers are responsible for the accuracy of supplied event information and for having permission to use every name, logo, image, trademark, or design they provide. Product specifications, quantities, delivery dates, pricing, taxes, shipping, approval steps, and payment terms are confirmed in the quotation or agreement.
Age declaration
The digital activation and management service is intended for people aged 18 or older. A person activates the service by declaring that they are at least 18. We do not request identity documents or a date of birth for this purpose.
Activation and ownership
- Each NFC product has a unique permanent code.
- The first successful activation associates the NFC product with the email address confirmed through the activation link.
- The owner is responsible for maintaining access to that email account and for ensuring that the chosen destination is accurate and lawful.
- We may require reasonable evidence before changing ownership or assisting with a lost email account.
- NFC codes remain permanently reserved and are never reissued, including after a campaign is deleted or support ends.
Permitted destinations
An NFC destination must not contain or promote unlawful material, malware, fraud, impersonation, harassment, infringement, or content that creates a material risk to users or the service. We may disable a destination or NFC product where reasonably necessary to protect users, comply with law, respond to a rights complaint, or secure the service.
Support period and renewal
Unless a quotation or campaign agreement states otherwise, digital support is included for one year from the campaign support start date recorded by palmnpixel S.L. After that year, a 30-day renewal grace period applies.
Renewal is not automatic and no payment is taken automatically. A renewal must be requested and confirmed separately. If the service is not renewed during the grace period, the NFC product will stop opening its selected destination and will instead display a “Support expired” message.
Service availability
We aim to keep the service available and secure, but uninterrupted operation cannot be guaranteed. Maintenance, internet failures, hosting incidents, third-party platform changes, legal requirements, or events outside our reasonable control may affect availability. We will take reasonable steps to restore service and protect stored information.
pq Solution does not control external destinations such as social networks, messaging services, or third-party websites and is not responsible for their content, availability, account decisions, or policies.
Liability
Nothing in these terms excludes or limits liability where doing so is prohibited by law, including mandatory consumer rights. To the extent permitted by law, palmnpixel S.L. is not responsible for indirect losses, loss of opportunity, or harm caused by a destination selected or controlled by an organiser or NFC owner.
Ending access
An owner may stop using the service and request deletion of personal information by contacting hi@p-q.es. We may suspend or end access for material breach, unlawful use, security risk, non-renewal, or where required by law. Personal information is handled according to the Privacy Notice.
Law and disputes
These terms are governed by Spanish law. Mandatory consumer protections and jurisdiction rights that apply in a consumer’s country of residence remain unaffected. Please contact hi@p-q.es first so we can try to resolve a concern directly.
Changes
We may update these terms when the service or legal requirements change. The effective date above identifies the version presented at activation.